Q3 2025 - Release 8/31 (3am-8am eastern)

The PacEHR application will be updated this coming weekend on Sunday the 31st from 3am and 8am eastern.

Introduction 

The August 31st release of PacEHR software introduces one of the most comprehensive updates to date, blending regulatory compliance, workflow automation, interoperability, and usability improvements into a single upgrade. This release strengthens MIPS and ACO reporting capabilities, launches advanced dashboards for Chronic Care Management (CCM), Chart auditing, and expands integrations with HL7, and patient portals. 
 
In addition to new features, this update enhances tasking, scheduling, de-duplication, and reporting functionalities, while improving system security and restricting unnecessary edit access. Multiple bug fixes also deliver greater reliability across encounters, vitals, RAF scoring, and rounding notes. 
 
The result is a more intelligent, efficient, and compliant EHR platform that empowers providers, administrators, and care teams to deliver high-quality patient care while reducing administrative burdens. 

New Features 

• Chart Auditing

Chart auditing is now powered by configurable AI rules to evaluate encounters post-signature. The system applies account-level or user-level thresholds and excludes deleted encounters from compliance scoring. Dashboards display provider-level audit results, highlighting strengths and improvement areas. Audit logs ensure transparency for every reviewed encounter. This feature strengthens quality assurance, helps administrators monitor documentation standards, and reduces compliance risks across the organization.  

(* Speak with your CSM today to learn more about this – requires subscription *) 

• MIPS and ACO Implementation  

This release introduces a robust compliance framework for MIPS and ACO programs. Dashboards now provide real-time measure performance with automated denominator exclusions and exceptions. In future Integration with KNO2 would enable direct CCDA submissions, while data syncing with the warehouse ensures consistent reporting. Automated eCQM scoring reduces manual errors and saves providers’ valuable time. Administrators gain transparency into compliance trends, ensuring practices meet CMS requirements more efficiently. 

• CPT Code Quick Pick Lists [Grouping] 

CPT codes are now logically grouped by specialty or account to simplify selection during encounters and billing. Providers can expand subgroups to view related codes in one place, saving time when documenting. This reduces errors caused by navigating long, flat code lists. It also ensures billing accuracy by aligning groups with specialty-specific workflows. The enhancement improves both usability and coding efficiency. 

• Vital Sign Visualizations 

PacEHR now includes interactive graphs for vitals such as blood pressure, BMI, respiratory rate, and oxygen levels. Providers can track trends over time with customizable ranges defined at the system, account, or patient level. Out-of-range values are automatically highlighted for quick decision-making. The visualizations pull from encounters, HIE, and external systems with deduplication logic applied. This enhancement transforms raw vitals data into actionable insights for more proactive patient care.

• Patient Alerts 

This new feature allows general notes in the patient chart to be flagged as alerts. When enabled, the alert appears as a pop-up for providers accessing the patient’s record. This ensures critical information like allergies, safety concerns, or care preferences are immediately visible.

• Chronic Care Management (CCM) Dashboard   [BETA] * 

A new CCM dashboard centralizes patient enrollment, consent, care plans, and activity tracking into one view. It highlights patient eligibility, time spent, and billing readiness, improving care coordination for chronic patients. Real-time activity logging ensures accurate documentation of services provided by care team members. Billing practitioners can track cumulative time to support monthly CCM billing compliance. This feature empowers teams to monitor chronic care at both patient and population levels. 

(* Speak with your CSM to get early access to this feature.  Full Release planned for Oct 1st *) 

Enhancements 

• Report Sorting Enhancements  

Sorting capabilities have been added to Daysheet, Scheduler Caseload, Fee Master, Diabetes & Hypertension ACO, and Provider Licenses reports. Users can sort columns in ascending or descending order while keeping filters intact. The result is faster analysis and greater efficiency in reporting. 

• Send Dx Codes to DrFirst (MatrixCare Update)  

Diagnosis codes for MatrixCare-linked patients are now automatically sent to DrFirst during medication workflows. Add, update, and delete actions are fully supported, ensuring DrFirst remains in sync with PacEHR. This improves medication management by ensuring prescribing systems have accurate and current diagnosis data. It also reduces errors caused by mismatched records between systems. The enhancement strengthens the integration between PacEHR, MatrixCare, and DrFirst. 

• Tasking System Improvements  

Task names are now managed at the account level with centralized admin controls. This eliminates ad-hoc task creation and ensures standardized naming across facilities. Audit logs record who created or edited a task for accountability. Type-ahead search and validation prevent duplication and allow faster assignment. These updates streamline workflows and improve reporting consistency. 

• EAA Dashboard Report 

The new EAA Dashboard provides interactive charts built with High Charts to monitor facility performance. Users can filter by date ranges, care type, or role to analyze admissions, discharges, and census trends. The dashboard simplifies decision-making by presenting operational metrics visually, helping leadership identify trends quickly. This report is accessible within the administrative reporting module. 

• ICD–SNOMED Mapping Update  

PacEHR now links ICD codes with their corresponding SNOMED codes using IMO mapping. This strengthens clinical documentation by ensuring standardized terminology across coding systems. Providers benefit from more accurate diagnoses for reporting and care coordination. It also reduces discrepancies between billing codes (ICD) and clinical terminology (SNOMED). The enhancement supports interoperability and aligns with healthcare standards. 

• LTC Scheduler Bulk Update  

Administrators can now update multiple appointments at once by changing dates or reassigning providers in bulk. Conflict checks prevent double-bookings or invalid moves during rescheduling. Audit logs track changes for transparency and accountability. This makes it easier to handle provider PTOs, staffing changes, or large caseload adjustments. Overall, it reduces manual effort and speeds up scheduling.

• Advanced Directives [Point Click Care - Phase II] 

Advanced directives are now displayed directly on the patient screen with details from PCC or MatrixCare when linked. The most recent directive, source, and last-updated timestamp are shown for clarity. Data is read-only to avoid overwriting source-of-truth documents. Providers can easily review the directives. This ensures accurate patient preferences are always visible at the point of care. 

• Addendum Update for ICD10 Codes  

Providers can now add or modify ICD10 codes after an encounter is signed, using the addendum functionality. Access is controlled so only authorized users can make updates. This ensures coding remains accurate even when new diagnoses emerge after the visit. The enhancement reduces coding errors and supports correct billing. 

• Scheduler Protocol Enhancements  

We have enhanced the Scheduler Protocols by introducing two new backend fields that support more flexible appointment scheduling. Providers can now automatically set up follow-ups on a bi-weekly basis or create schedules with alternating weekly gaps (e.g., one week on, one week off). The logic dynamically generates appointments based on the selected interval type while ensuring existing schedules remain unaffected. 

• De-duplication Across Clinical Data –  

The PacEHR application is integrated with multiple external systems like PCC, MatrixCare, and will soon support data from HIEs, Hospitals, Urgent Care, Clinics, ACOs, and Lab systems. As we import large volumes of clinical data across these systems, duplicates will arise. This release implements a strict de-duplication logic based on content and source priority, along with clear display of the data source for each data point. Providers now have an updated import experience that ensures only unique entries are shown with full source visibility. 

• Edit Patient Address Label (update) 

The ‘Optional’ label has been removed from the Edit Patient page to avoid confusion. 
Patient address information is now automatically imported from the Financial Responsible Party into ECM. These changes improve data accuracy and reduce manual entry errors. 

• Facility Settings Restrictions  

Facility settings, such as PCC integration fields and “Resend Notes,” are now restricted to PacEHR Support Team users only. Group Administrators can still view these fields but cannot modify them. Contact information and routine facility data remain editable. This prevents accidental unlinking of all patients and safeguards system stability. 

• Restrict Edit Access for Non-PacEHR Data  

Imported data from PCC, MatrixCare, HIEs, labs, or eRx is now read-only within PacEHR. This prevents unintentional edits that would conflict with source-of-truth systems. Users can still view data with clear source attribution and last-updated timestamps. This ensures data integrity and maintains consistency across systems. 

• Recent Activity Fix 

The Recent Activity feed now correctly displays updated details for room, floor, bed, and unit changes. All modifications show accurate timestamps for better tracking. Entries are filterable by location, making it easier to trace patient movement.  

• Appointment Screen Updates  

Completed appointments now display in a read-only format with status badges and key details. Users can view linked encounter PDFs directly from the appointment screen. Edits to completed visits are restricted 

• Rounding Notes now show in the Encounter Screen 

Updated the logic in the Quick Reference section for all linked encounters. This ensures providers or any user can review rounding notes alongside encounter data. It improves continuity of care and reduces documentation gaps. 

Bug Fixes 

• BMI Calculation  

Corrected the calculation logic for BMI values imported from PCC. Previously, BMI displayed incorrect values on the vitals tab. The fix ensures BMI is always calculated and displayed accurately. This improves clinical decision-making and prevents confusion in patient monitoring. 

• RAF Score Correction 

The logic for calculating RAF and potential RAF scores has been corrected. Scores now display accurately on patient charts and reports. This fix ensures compliance with risk adjustment coding standards. 

• Encounter Creation from Rounding Notes  

Fixed an issue where encounters created from rounding notes defaulted to an unavailable “Follow-up” visit type. The system now requires the user to manually select a valid visit type. This ensures correct documentation and prevents scheduling errors. The fix improves usability and compliance in encounter workflows.  

We invite all users to explore these updates designed to streamline operations and improve care delivery.

For questions, training, or support, please contact support@TheSNFist.com.  

Thank you for your continued partnership as we advance PacEHR to better support your success in every encounter.